Terms and Conditions – Alabama Poop Scoop LLC

 

Scope of Service

 

The Client contracts Alabama Poop Scoop LLC ("the Company") to perform pet waste removal and disposal at the designated service address ("the Property"). The Company will perform all work in a professional, workmanlike manner. No additional services beyond standard pet waste removal will be executed unless agreed upon in writing by both parties. By enrolling, the Client authorizes the Company to send service notifications and updates via text message, phone call, or email.

 

Property Access & Site Conditions

 

• Right of Entry: The Client grants Alabama Poop Scoop LLC and its authorized technicians full license and permission to access the property, including walkways, gates, and designated yard areas, to complete scheduled services. The Client certifies they possess legal authority to grant this property access.

   

• Unobstructed Access: The Client is responsible for ensuring clear, safe, and unlocked access to the yard on scheduled service days. This includes unlocking gates, keeping entry paths free of obstacles, and notifying neighbors if necessary.

   

• Access Liability: If the Client requests service but fails to provide unobstructed access, the Client assumes all liability and waives any claims resulting from technicians attempting to navigate around obstructions to access the yard.

   

• Permits & Approvals: The Client confirms that all necessary permissions, neighborhood/HOA approvals, and legal consents required for service have been secured.

   

Limitation of Liability

 

• Incidental Damages: The Client waives any claims against the Company, its staff, or independent contractors for unintentional property wear or incidental damage arising during standard service (including, but not limited to, gates, fence latches, lawn turf, sprinklers, or landscaping).

   

• Gate Security & Latches: Technicians take every precaution to close and latch gates upon completion. However, if gate hardware is broken, misaligned, rusted, or difficult to visually verify from outside the fence, the Company cannot guarantee the gate remains fully secured. The Client assumes full responsibility and waives all claims related to pets escaping due to damaged or faulty gate latch mechanisms.

   

Billing & Payment Terms

 

• Payment Authorization: The Client authorizes Alabama Poop Scoop LLC to charge the payment method on file (credit card, debit card, or electronic payment) for all service fees.

   

• Automatic Subscriptions: Recurring service plans are billed automatically on a recurring schedule (e.g., weekly or bi-weekly depending on the selected plan) without separate advance invoices. The Company is not responsible for any overdraft or processing fees assessed by the Client's financial institution.

   

• Direct Payments Only: All service fees, recurring subscriptions, and tips must be paid directly to Alabama Poop Scoop LLC through our authorized billing system.

   

SMS Communication Terms

 

By providing a mobile number and opting into text communications, you consent to receive SMS notifications from Alabama Poop Scoop LLC regarding arrival windows, gate status photos, scheduling changes, account/billing updates, customer support, and feedback requests. Message frequency varies based on your service schedule. Message and data rates may apply. You may opt out at any time by texting STOP, or text HELP for assistance. Mobile opt-in data and phone numbers will never be sold, rented, or shared with third parties or affiliates for marketing purposes.

 

Pet Safety & Technician Protection

 

• Client Liability for Pets: The Client assumes full financial and legal responsibility for any injuries, medical expenses, or property damage caused by their pets to Company technicians or contractors.

   

• Safe Work Environment: The Client agrees to maintain a safe working environment and will be held responsible for damages or injuries resulting from hazardous site conditions or client negligence.